If your debit or credit card ever gets robbed, your first thought should be to block the card and protect it from unauthorised usage. There are specific steps you must follow right away before you demand a replacement. These steps should prevent unwanted card usage from unauthorised persons to avoid losing your hard-earned cash.

Why you should deactivate your Zenith card:

Aside from being stolen or missing, here are other reasons why you should deactivate your Zenith bank credit, debit or prepaid card instantly.

It gets stolen. It gets stuck in an ATM. You suspect it has been exposed to third parties. You enter your card details on a phishing website. You become aware of any unauthorised account debit besides your regular bank charges.

With Zenith bank, you can conveniently request to block any of your stolen or misplaced cards (Master, Visa or Verve) through different methods which I’m going to enlist below on Naijaknowhow. Without further ado, let’s get right underway!

How to Disable / Block Zenith Bank ATM Card if Missing or Stolen

Method 1: Block Zenith card using USSD code

This is the fastest way to block your Zenith bank card. It’s easy because it only requires a few steps through the use of USSD code.

To block your Zenith bank ATM card, simply dial 96660# and select option 6.

Block Zenith bank account:

Furthermore, you should quickly follow up by blocking your Zenith account to temporarily suspend all financial activities. See the code below; To stop all debit transactions from your account…

Simply dial; 966911# from any mobile phone. Enter your account number then enter your AlertZ mobile number. Press “1” to continue and instantly block your account.

Method 2: Block Zenith card using the mobile app

Another easy way to quickly block your Zenith bank card is through the Zenith mobile app on Android and iOS. Zenith bank has recently updated its app with valuable features to give users more flexibility on their accounts. Using the app to block your ATM card is easy and straightforward, here’s how; What if you’re not registered to the USSD or mobile app banking? Then opt for the Zenith bank customer support mediums provided below.

Method 3: Block Zenith card via phone call or social media

In case you misplaced or lost your Zenith ATM card (Verve, Visa or Master card), here are all Zenith’s contact details to apply for blocking of lost ATM card; You will find social media accounts, telephone numbers, email address and website below;

Telephone numbers

0700-ZENITH-BANK ZenithDirect: 234(1) 4647000, 2787000, 2927000 or 0700-ATM-ZENITH, ATM Unit: 0700-286-936484 or 0700-CARD-ZENITH (Highly recommended) CARD Unit: 0700-2273-936484, Fax: 234(1) 2618212

Official social media pages

Facebook: www.facebook.com/Zenithbank/ Twitter: www.twitter.com/zenithbank (Highly recommended) Instagram: www.instagram.com/zenithbank

Email

[email protected]

Website

You can also use instant message support on their website (www.zenithbank.com) but not the best option.

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